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Money-Back Guarantee for Qualifying Programs

Over seven years of working with passionate students and helping them launch fulfilling careers in tech, we've developed a keen understanding of what goes into getting that first job – both on our end and what you're empowered to do on yours.

Money-Back Guarantee Terms and Conditions

Overview

Because Flatiron School is committed to helping you receive a job offer in your field of study, certain programs offered by Flatiron School include job search assistance (“Career Coaching”) and/or a tuition refund or waiver, as applicable (“Money-Back Guarantee”). 

A program that provides a Money-Back Guarantee is hereafter referred to as a “Money-Back Guarantee Qualifying Program”.  

For purposes of this Money-Back Guarantee Terms and Conditions, “you” or “student” means the individual signing below as “Student,” and “we” or “us” means Flatiron School. These Money-Back Guarantee Terms and Conditions form a part of, and are incorporated into, your Enrollment/Enrolment Agreement, and are therefore subject to the terms and conditions of that agreement.  

Eligible Programs

The following Flatiron School programs are currently Money-Back Guarantee Qualifying Programs (please note that this list is subject to change and you should confirm applicability prior to registration). If you have questions regarding whether the program that you intend to enroll in is a Money-Back Guarantee Qualifying Program, you should email studentservices@flatironschool.com to inquire prior to registering. In order for the below terms to apply, a Student’s enrollment/enrolment agreement (of which these Money-Back Guarantee Terms and Conditions form a part) must specifically signify that the Student’s program is covered as a Money-Back Guarantee Qualifying Program.

In the event that you enroll in a Money-Back Guarantee Qualifying Program, the Money-Back Guarantee Terms and Conditions outlined below shall apply. Failure to satisfy any of the Terms and Conditions will result in a forfeiture of the Money-Back Guarantee.

The Money-Back Guarantee 

If you: (i) enroll in a Money-Back Guarantee Qualifying Program, (ii) fully comply with the job search requirements specified below, and (iii) do not receive a Qualifying Job Offer (as defined below) within 180 calendar days of your Job Search Start Date (as defined below), you will be eligible for a full tuition refund or waiver, as applicable.

Eligibility for Money-Back Guarantee

Eligibility for the Money-Back Guarantee in connection with a particular Money-Back Guarantee Qualifying Program, is contingent upon all of the following Terms and Conditions being true throughout the entire period following matriculation:

  1. You must not have received and accepted a Qualifying Job Offer (defined below).

Eligibility for the Money-Back Guarantee in connection with a particular Money-Back Guarantee Qualifying Program, is contingent upon all of the following Terms and Conditions being true throughout the entire period following graduation:

  1. You must be 21 years of age or older;

  2. You must be proficient in both spoken and written English;

  3. You must complete all of the assignments and steps that appear on the Career Services Management Platform, and complete all required reading assigned by your Career Coach, prior to your Job Search Start Date;

  4. You must notify the Flatiron School Career Services Team in writing of your chosen Job Search Start Date within 60 calendar days of graduation from the applicable Money-Back Guarantee Qualifying Program; 

  5. You must complete up to three (3) mock interviews with your Career Coach or other Flatiron School representative (if requested);

  6. You must comply with the cancellation policy for all scheduled interviews and meetings, as set forth in the Career Services Policy that is included with the Student Catalog/Catalogue;

  7. You must notify your Career Coach within one (1) business day of receipt of any job offer, including the date of the job offer, name and address of the entity extending the offer, and the title and compensation rate of the position being offered;

  8. You must not have received a Qualifying Job Offer (defined below).

Eligibility for the Money-Back Guarantee in connection with a particular Money-Back Guarantee Qualifying Program, is contingent upon all of the following Terms and Conditions being true throughout the entire Job Search Period (defined below):

  1. You must reside in, and be legally authorized to work in, a country where Flatiron School has a physical campus;

  2. You must be legally authorized to work in the country of your residence for at least two (2) consecutive years from and after your Job Search Start Date;

  3. You must be willing to work in person within a sixty (60) minute commuting distance from the main work or residence address from which you are job-seeking, and be willing to work remotely;

  4. You must demonstrate “good faith efforts” (as determined at the sole discretion of your Career Coach and the Career Services Team) towards an active job search for a Qualifying Job Offer (defined below);

  5. You must be responsive to communications from the Career Services Team, including but not limited to responding to all Career Coaching communications and Employer Partnerships communications, in each instance, within three (3) business days;

  6. You must be available, if requested, to meet with your Career Coach once per week;

  7. You must be available, if invited, to interview for a minimum of three interviews per week;

  8. You must submit responses to any code challenges associated with any job application on-time or within one week of receipt if due date is not specified;

  9. On a weekly basis, you must make contact with at least eight (8) individuals, verified by first, last name and title, at prospective employers within your field of study with respect to the Money-Back Guarantee Qualifying Program (recording evidence of such contact to be furnished upon request by Flatiron School) and update your job-search tracking tool with a written summary of all such job search activities;

  10. On a weekly basis, you must post at least one (1) written or video blog post (containing your original thoughts and ideas, providing all appropriate citations and references to third-party content from other sources), focused on a topic in your field of study with respect to the Money-Back Guarantee Qualifying Program, on a public URL that can be verified by Flatiron School;

  11. For students enrolled in a course in the software engineering or data science fields of study, you must post at least five (5) GitHub contributions per week to your public GitHub profile;

  12. For students enrolled in a course in the design field of study, you must either (i) complete one (1) extra credit assignment from your curriculum each week, (ii) complete three (3) modules in the track outside your specialization each week, or (iii) start one (1) design challenge from one of the approved web pages each week;

  13. For students enrolled in a course in the cybersecurity analytics field of study, you must complete 2 levels of the Over The Wire - Bandit challenge per week. Once complete with all levels of Bandit, you must complete 1 level per week of Over The Wire - Leviathan. At the completion of each level, provide a screen grab of the successful completion notification from the Over The Wire website to Flatiron School for review.

  14. For students enrolled in a course in the cybersecurity engineering field of study, you must complete 1 level of the Over The Wire - Leviathan challenge per week. Once complete with all levels of Leviathan, you must complete 1 level of the following Over The Wire challenges per week in this order: Narnia, Behemoth & Utumno. At the completion of each level, provide a screen grab of the successful completion notification from the Over The Wire website to Flatiron School for review.

The term “Job Search Start Date” is defined as the date that you formally commenced your job search. The Job Search Start Date must be within 60 calendar days after the date on which you successfully graduated from your Money-Back Guarantee Qualifying Program. As outlined above, in order to be eligible for the Money-Back Guarantee, you must formally declare your Job Search Start Date by notifying the Career Services Team in writing of your chosen Job Search Start Date within 60 calendar days of graduation from the applicable Money-Back Guarantee Qualifying Program. 

The term “Job Search Period” means the 180 calendar day period following the commencement of your Job Search Start Date.

The term “Qualifying Job Offer” means an offer of a job that is:

  1. For a position as an employee, apprentice, intern or independent contractor;

  2. Paid, including in cash;

  3. Anticipated to be an average of 30 hours or more per week, or multiple offers for part-time work constituting the equivalent of an average of 30 hours or more per week;

  4. Anticipated to be at least four (4) weeks in duration; and

  5. A position in your field of study with respect to the applicable Money-Back Guarantee Qualifying Program.

For the avoidance of doubt, if any Qualifying Job Offer is contingent upon a background check or drug test in order for a candidate to be considered, and such Qualifying Job Offer is revoked due to your failure or refusal to satisfy such requirements, you will not be eligible for any tuition refund or waiver, as applicable.

Termination of Eligibility for the Money-Back Guarantee

Your eligibility for the Money-Back Guarantee will terminate upon the earlier of: (i) your receipt of a Qualifying Job Offer; (ii) termination by Flatiron School due to your failure to comply fully with these Terms and Conditions; and/or (iii) the expiration of the 180 day period immediately following your Job Search Start Date.

Seeking a Tuition Refund or Waiver

If you believe that you are eligible for a tuition refund or waiver, as applicable, due to failure to obtain a Qualifying Job Offer within the Job Search Period and the satisfaction of the other Terms and Conditions set forth herein, you must email: placements@flatironschool.com no later than 187 calendar days after your Job Search Start Date to request a refund or waiver, as applicable. This email must set forth the following: (a) your full name and contact information (address, phone number, email address); and (b) certifying that you (i) successfully graduated from the relevant Money-Back Guarantee Qualifying Program; (ii) met all job search requirements (and any other applicable requirements) and satisfied all of the Terms and Conditions set forth herein; (iii) were unable to obtain a Qualifying Job Offer within 180 days of Job Search Start Date; and (iv) are entitled to a full tuition refund or waiver, as applicable, pursuant to these Terms and Conditions.

Flatiron School will review tuition refund and waiver requests and may seek from you further information and verification relating to your request, which you must provide within five (5) business days of Flatiron School’s request for information. If Flatiron School determines that you are entitled to a tuition refund under these Terms and Conditions, a refund will be issued to you (without interest), typically within 30 business days after receipt of your refund request (or, if Flatiron School sought from you further information and verification relating to your request, within 30 business days after receipt by Flatiron School of such information and verification). 

If Flatiron School determines that you are entitled to a tuition refund or waiver under these Terms and Conditions: 

A. Subject to paragraph C below, your repayment obligations with respect to any amount of total tuition from the applicable Money-Back Guarantee Qualifying Program that remains unpaid pursuant to an income share agreement, payment plan, loan or similar agreement, will be appropriately adjusted; 

B. Any amount of total tuition that has been paid (net of any scholarships, grants or similar instruments) with respect to the applicable Money-Back Guarantee Qualifying Program will be refunded to you within 30 business days after receipt of your waiver request (or, if Flatiron School sought from you further information and verification relating to your request, within 30 business days after receipt by Flatiron School of such information and verification); and

C. Your full tuition refund will not include a refund of any interest, fees, or other payments (other than principal payments) in connection with income share agreements, payment plans, loans or similar agreements. 

For the avoidance of doubt, the tuition refund or waiver, as applicable, shall not apply to any fees or penalties owed by you pursuant to an income share agreement, payment plan, loan or similar agreement, and any refund proceeds will first be applied to pay down any fees and penalties which may be owed, with any excess then returned to you.

Following the request and processing of a tuition refund or waiver, as applicable, Flatiron School reserves the right to revoke services and supports, including but not limited to:

  1. New-Graduate Career Services support

  2. Alumni Career Services support, including limited Career Coaching meetings and limited consideration for opportunities through Employer Partnerships following placement in your first job

  3. Access to Flatiron School’s campus or campuses

  4. Access to Flatiron School’s paid online curriculum

  5. Your Flatiron School email alias

  6. Access to Flatiron School’s student and alumni communication channels

  7. Access to any WeWork services provided as a result of your Flatiron School alumni status

These Money-Back Guarantee Terms and Conditions contain the entire agreement between you and Flatiron School with respect to the matters contemplated hereunder, and supersede all negotiations, representations, warranties, commitments, offers, contracts and writings prior to the date hereof. No waiver and no modification or amendment of any provision of this Agreement shall be effective unless specifically made in writing and duly signed by you and Flatiron School.

The respective rights and obligations of the parties hereto shall not be assignable; provided, however, that Flatiron School may assign all or part of its respective rights under this Agreement and delegate all or part of its respective obligations under this Agreement to one or more of its affiliates or any successor in interest. If any provision hereof shall be held invalid or unenforceable by any court of competent jurisdiction or as a result of future legislative action, such holding or action shall be strictly construed and shall not affect the validity or effect of any other provision hereof.

These Money-Back Guarantee Terms and Conditions shall be governed by the governing law set forth in the Student’s enrollment/enrolment agreement.  

Nothing herein is intended to establish a fiduciary relationship, partnership or joint venture between you and Flatiron School.

The following programs are Money-Back Guarantee Qualifying Programs:

Software Engineering

  • Full-Time, On-Campus

  • Full-Time Online

  • Part-Time Online

  • Self-Paced Online

Data Science

  • Full-Time, On-Campus

  • Full-Time Online

  • Part-Time Online 

  • Self-Paced Online

UX/UI Design

  • Full-Time On-Campus

  • Full-Time Online 

  • Part-Time Online 

Cybersecurity Analytics

  • Full-Time On-Campus

Cybersecurity Engineering 

  • Full-Time On-Campus

Eligible fields of study

  • For students enrolled in a data science course: in the field of data analysis; working programmatically with datasets; or working directly with a data science or data engineering team

  • For students enrolled in a software engineering course: in the field of software development or working with code or directly with an engineering team

  • For students enrolled in a UX/UI Design course: in the field of digital design

  • For students enrolled in a Cybersecurity course: in the field of cybersecurity