7 Reasons to Outsource Your Workplace Technology Training

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In the LinkedIn 2021 Workplace Learning Report, tech skills were considered the second most important skills for employees to learn (falling only behind resilience/adaptability—an unsurprising first after a year of pandemic uncertainty).

The most valuable resource every business has is its employees. Businesses know this, and more businesses are talking about making investments in their workforce as both retention tools, and business-strategy decisions. 

When that investment’s in the form of technology training, both employees and employers benefit. Workers gain skills that improve their career prospects, and the business gains employees who are knowledgeable in the specific areas with the most—and often hardest-to-fill—need. 

Research from Axios found that 76% of employees want access to training that would equip them with skills for the future. And in the LinkedIn 2021 Workplace Learning Report, tech skills were considered the second most important skills for employees to learn (falling only behind resilience/adaptability—an unsurprising first after a year of pandemic uncertainty). 

76% of employees want access to training that would equip them with skills for the future

Not all Technology Training is Created Equal

Any business that cares about employee utility and mobility, and wants to invest in retention, has good reason to undertake technology training. The first step is acknowledging the value of offering training in tech skills. Next, you need to figure out not only how to make that training happen, but also how to make sure it’s actually good

In a Capgemini and LinkedIn survey, 52% of tech employees said their company’s training programs didn’t help them gain new skills, and 42% went so far as to call them “useless and boring.” Ouch. Clearly offering any old tech skills training isn’t going to cut it.  

7 Benefits of Outsourcing Technology Training

For most companies, the best way to make sure the technology training you offer does its job is to outsource the work to experts.

7 benefits of outsourcing technology training - internal experts don't have the skills or time for training, you can find trainers with the specific expertise you need, professional tech trainers with have up-to-date knowledge, a good provider can customize their training to your needs, outsourcing can cost less than hiring full-time employees, tech training experts will have proven tactics and materials, the hiring process is simpler.

1. Internal experts don’t have the skills or time for training.

When you want employees to learn the valuable skills other employees already have, a seemingly obvious solution is to have your expert employees teach their peers. But that’s an option that presents a couple of significant issues. 

First, those employees with the valuable skills would have to take time away from their primary work in order to spend time teaching. The days (or more likely, weeks) they spend in developing a training program and implementing it means time the company is losing that person’s  output—the precise work you’ve deemed important enough to teach others. That comes at a high cost.

The second issue is at least as serious — the employee that’s really awesome at a particular tech skill is not necessarily awesome at teaching it. Teaching requires an entirely different skill set than data science, cybersecurity, or software engineering. If you take some of your most valuable employees away from their main work to do training and they’re terrible at it, you’ll spend their time, the trainees’ time, and the company’s money, all to end up with nothing to show for it.   

2. You can find trainers with the specific expertise you need.

Chances are, there are multiple tech skills you want to teach your employees. If you were to try to hire one person full-time to handle your company’s technology training, you’d have a hard time finding someone who has all the different competencies needed to cover all those topics. 

By contrast, when you outsource your training to professional technology teachers, you can look for the specific types of experts you need to handle each training course or session. And if teaching technology is what they do as their primary job, instructors will have both the teaching skills needed and the specific tech knowledge to upskill employees. 

 3. Professional tech trainers will have up-to-date knowledge.

Part of why providing tech skills training is so important is how fast tech skills go out of date. If a cybersecurity expert you hired five years ago did nothing to learn about new threats, it wouldn’t bode well for your company’s security situation. 

An organization that teaches tech skills professionally will treat it as part of the job to stay on top of the trends and changes in the industry. If you find a good training provider, you won’t have to worry about them teaching your employees information that’s already outdated. 

4. A good provider can customize their training to your needs.

One of your alternative options for employee technology training is to license pre-created materials to provide your employees. That will cost you less than hiring a skilled instructor to provide the training, but the materials you get will be generic. They may not cover the precise skills you want your employees to gain, and definitely won’t address how putting those skills to use at your company will look. Static materials also can’t respond to the particular learning styles of your employees.  

An experienced instructor can work with you to create a training course or session based on your specific needs, and make sure the material is tailored to your company. And part of being a good teacher is being able to respond to individual students and provide the personalized attention and instruction they need. You’ll only get that from a trainer that brings teaching skills to the table. 

That company has already done the work of hiring and vetting skilled trainers. Your job is simply to find the company you want to hire, interview them to make sure they’re qualified to provide the kind of training you need, then work out the details of your contract. A company that’s well versed in providing this kind of service will have an onboarding process in place to make getting started easy.

It can take weeks to hire new employees. You have to post an ad, review applicants, vet candidates, make offers, and finally onboard that new hire. You can skip most of that process when outsourcing the training to another company instead. 

5. The hiring process is simpler.

 Organizations that focus on tech training have developed teaching materials that they know work, because they’ve had time to test them out with students. And if the training you hire them for is similar to courses they’ve taught before, they won’t have to start from scratch in creating training materials. They can pull from what they’ve already created, which can mean getting started faster. 

Hiring trainers that teach tech skills professionally as their main job means that you get all the benefit of their experience. Anyone who’s spent years teaching students becomes an expert in figuring out the teaching tactics that work best for different types of learning styles. 

6. Tech training experts will have proven tactics and materials.

In comparison, hiring a company that offers technology training as a service means you only pay for what you need, whether that’s one session a year or regular courses. Since the teacher in charge of the training is employed by a third-party company, things like taxes and benefits aren’t your responsibility, and you can leverage the programs and trainers only when you need them. 

Hiring a full-time employee to handle your technology training means paying for their salary year-round, covering health insurance costs, employee taxes, and benefits like paid time off. It’s not cheap—especially if you want someone who’s actually good at what they do. 

7. Outsourcing can cost (a lot) less than hiring full-time employees.

It can take weeks to hire new employees. You have to post an ad, review applicants, vet candidates, make offers, and finally onboard that new hire. You can skip most of that process when outsourcing the training to another company instead

Hire Skilled Teachers for Technology Training

To make sure your employees gain valuable tech skills, you want to hire a company that:

  • Can provide trainers that have specialized tech knowledge and teaching skills

  • Is able to customize the training sessions or courses based on your particular needs

  • Can show proof of results

  • Will save you time and money in comparison to trying to hire new staff full-time to provide technology training

Flatiron School’s instructors have experience teaching a diverse range of students in tech skills ranging from data science to software engineering to cybersecurity and more. And our courses get results. 86% of our students* in our 2020 Jobs Report accepted jobs within the reporting period. And we’ve been hired by notable tech companies like Amazon for our enterprise training.

*for job-seeking on-campus and online graduates included in the 2020 Jobs Report including full-time salaried roles, full-time contract, internship, apprenticeship, and freelance roles, and part-time roles during the reporting period (see full Jobs Report here)

If you’re ready to outsource your employee tech training to expert teachers that will help you meet your specific goals, talk to our enterprise team to get started today enterprise@flatironschool.com

Headshot of Noam Mintz

Noam Mintz

Senior Director, Enterprise Operations

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